Frequently Asked Questions
Who uses your company?
Retirees or empty nesters who need help with downsizing. These can be people whose houses contain their own things, their parents’ things, and their kids’ things to organise and sort.
What is your process?
For larger downsizing projects, we find it helpful to create a floor plan of your new home (or existing home) to help you make room by room decisions about which items you wish to sell, donate or keep for this next stage in your life.
For less time urgent projects, we can work with you in regular (eg weekly) sessions that suit your schedule if you prefer.
What is the advantage of using your company?
Where it might take someone a few hours to go through a small box by themselves, if they have assistance the process can go much faster.
Can you work with friends and family members?
Of course. We can either create a DIY plan, or a plan which involves our help in conjunction with family/friend help.
What if my family members are busy or interstate?
That is not a problem, we can bring on additional helpers as needed.
Do you bring your own supplies and a skip?
Depending on the nature of the job, we can hire a skip, use a commercial shredder and pack boxes for charities to take away.
How do you charge?
We sell all-inclusive packages which range from 3 hours with one organiser (starting at $300) to 15+ hours with multiple organisers (generous package discounts apply).
Won’t it be intimidating having more than one person in my home?
You will generally only deal with one organiser, who will direct the other staff packing boxes, listing items for sale, and so on.
What if it’s a very large job?
Picking through possessions, dividing them fairly and researching what has monetary value can be a mammoth job, especially if done under duress or at a time of grieving. This is where we can step in to provide impartial, caring assistance.
Do you only work with people moving into aged care?
Not at all! We also work with empty nesters in their 50s who are downsizing, as well as people remaining in their own home.
Do you have insurance?
Yes, we are fully insured for all of the services we help clients with, including workers compensation for our staff members.
Why would I hire you instead of doing it myself?
It’s generally worthwhile hiring someone who can assist you to stay within your desired timeframe and recoup some of the costs through selling valuables. People have been known to regret making hasty decisions when they downsize in a rush without external help!